Introducing Our Theme Support System

Last month we introduced our new support website. It lets you stay on top of your support requests in one place and keep up with each request across email, RSS, and forums in one easy-to-use system. We’re now here for you — anytime, anywhere.

Having ourselves purchased software and web services over the years, we can appreciate how annoying it is when you are trying to get support for a product and have no clear or simply way to so. We believe that quick, friendly and responsive customer support is the cornerstone of any successful business.

So we’ve launched a dedicated support site to help you resolve issues in one central location. Our support site has 3 main sections,

We’ve also modified our internal processes so that each ticket is answered in the order it was received and is followed up on at regular intervals. Even if you loose track of your support request, we wont.

Ticket System / Forum Hybrid

We use a hybrid of support forum and support ticket system. We chose this ultimately because we know the majority of customers actually prefer to answer their own questions if they are given the tools to do so.

  • Unique ticket ID number assigned
  • Ability for community responses
  • Assigned support staff to each ticket
  • No support request left behind or overlooked
  • Post code, screenshots, and video

Customers can now login with their username and password, access their profile page, view the status, re-open, or resolve any of their existing support requests — all from one location. We make it simple for you to engage in more ways than ever before.

Introducing Integral – A One Page Theme For Creatives

We’re proud to announce the release of our first theme. Meet Integral – a one page theme for creatives, agencies and businesses. It’s strength lies in displaying content on one page in a simple and elegant manner and it’s also super easy to customize. Perfect to promote your work or business.

Check out the demo site and read on for a quick tour.

So, what sets this theme apart?

Unique Features

Integral uses the Redux Framework to manage the theme content; allowing beginners and experts alike to customize the theme without writing any code. Packaged with 20 configurable homepage sections, it allows you to enable/disable and re-order sections with a simple drag and drop feature.

In addition it comes with the latest responsive framework, Bootstrap 3; as well as Google Fonts integration, Fontawesome Icons integration and supports Woocommerce for those who want to sell products online.

Integral was built with a strong focus on Typography, Usability and Overall User Experience. It features some unique design and functionality; here’s a quick run-down,

  • Image, Content & Video Slider (Popular Master Slider Plugin)
  • Fully Responsive (Tablet & mobile friendly)
  • Smooth parallax effect
  • Advanced theme options panel
  • Re-order sections (drag & drop)
  • Enable/disable sections
  • Translation ready (WPML)
  • One-page Layout
  • Sticky Navigation
  • Clean Code
  • WordPress 4+ Ready
  • Cross-browser Compatibility
  • SEO Ready
  • Contact Form 7 simple integration
  • 600+ Icons Included with FontAwesome
  • Built with Bootstrap 3
  • Flexslider for Images
  • jQuery Lightbox Popup
  • Woocommerce Compatible
  • Tested with most popular plugins
  • Portfolio slider
  • Portfolio grid with lightbox popup
  • Testimonials slider
  • Mailchimp & ConstantContact Newsletter Forms Supported
  • Well documented
  • Lifetime Updates & Support
  • 500+ Google Fonts Ready
  • Unlimited colors
  • Easy to customize (no coding required)
  • Well commented code
  • W3C validated HTML5/CSS3
  • Fast loading
  • Demo Content Provided
  • Super Easy Installation & Setup


Overall, Integral is a great start to our theme collection and sets a high standard for future themes. It’s perfect for anybody that places an emphasis on simplicity and elegance in their website or brand.

Integral comes in two versions; a free (Lite) version and an upgrade option with all features for $67. Click here to download or purchase instantly.


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