ProProfs Chat is an efficient and popular live chat Plugin for WordPress. It’s free, quick, easy-to-use and effective in building a connection with new and existing clients. By adding ProProfs Chat to your WordPress website, you will be able to crank the personal touch up a notch and reap the reward of higher conversion rates.

This chat tool will empower you to provide exceptional customer service by resolving customer problems instantly, respond to sales queries in real-time, curtail buyer friction, offer a reassuring human presence and much more. Also, it will add a personal touch to your WordPress website.

This chat software combines multiple features into one seamless interface. You can view site visitors in real-time on your WordPress website, collect their feedback, capture leads, save chat transcripts and much more. This chat system is cloud-based, offers smart chat routing, allows chatting from multiple browser windows, unlimited simultaneous live chats through an easy-to-use interface and much more.

Step-by-Step Installation Instructions

Step 1

Login to your ProProfs Account or sign up for a free account. The ProProfs free plan is good for up to 100 chats per month on one domain.

Step 2

Navigate to Settings and then click on Installation and copy the chat installation code.

Copy the ProProfs chat installation code

Step 3

Login to your website’s WordPress Admin Dashboard.

Step 4

Navigate to “Appearance”, then click on “Widgets” option.

Navigate to Appearance > Widgets

Step 5

Navigate to “Text” widget under available widgets.

Step 6

Drag & Drop the Text widget into any of your active widgets section (preferably a Footer section, if available) .

Step 7

Paste the chat code in the “Content” section and click on “Save”.

ProProfs Chat Code

ProProfs Chat is now embedded on your WordPress website.